FOI Register
This register publishes Freedom of Information work carried out by CMS Help. It is not a tool for parents to file personal FOIs. Parents should use the case tools for calculations, tracking, letters, and arrears audits.
Published requests
| ID | Authority | Topic | Status | Date sent | Outcome note |
|---|---|---|---|---|---|
| CMSH-DWP-001 | DWP | Mandatory reconsideration volumes and decision-change rates | Draft / pending send | — | Request text prepared in research pack |
| CMSH-DWP-002 | DWP | Arrears reduced/cancelled after dispute | Draft / pending send | — | Included in DWP transparency pack |
| CMSH-DWP-003 | DWP | Enforcement during active MR/appeal | Draft / pending send | — | Included in DWP transparency pack |
| CMSH-HMCTS-001 | HMCTS | Child maintenance tribunal appeal outcomes | Draft / pending send | — | HMCTS FOI draft ready |
| CMSH-HMRC-001 | HMRC | CMS income data interface quality metrics | Draft / pending send | — | HMRC FOI draft ready |
Request themes we publish against
DWP / CMS
- Mandatory reconsideration overturn rates and liability change values
- Official error corrections by category
- Direct Pay to Collect & Pay disputed opening balances
- Enforcement actions while disputes remain active
- Fee refunds after corrected liability decisions
HMCTS
- Appeal volumes, outcomes, and clearance times
- Liability order application outcomes
HMRC
- Income interface fields, refresh frequency, and correction volumes
Full request wording is held in the CMS Help research/FOI pack. Public responses and refusals will be logged here with dates, exemptions cited, and source files when received.